Frequently Asked Questions

CampOne is the leading Swiss camping software: an all-in-one campsite & campground management platform with HESTA guest reporting, tourist-tax billing, Swiss QR-Bill, TWINT and a custom-designed website — Swiss-hosted and nFADP/nDSG-compliant. International vendors like Mews, Apaleo or Cloudbeds do not cover Swiss specifics natively.

CampOne automates HESTA filings straight from check-in and calculates tourist tax per municipality — handling different rates, age limits and exemptions. Both modules are included in the Professional plan.

CampOne starts at CHF 180/month (Starter, 50 pitches) and goes up to CHF 1,300/month (Enterprise, unlimited). Annual billing saves up to 17 %. A professional website is included in every plan.

CampOne runs exclusively in Swiss data centres (Swiss-hosted) and meets the new Federal Act on Data Protection (nFADP / nDSG) and — where applicable — the GDPR. No data leaves Switzerland.

Yes. CampOne supports Swiss QR-Bill and TWINT natively — no third-party plug-ins, no extra setup. Guests pay directly through your website without opening an external payment app.

PMS (Property Management System) is the hospitality term for the central management software. "Camping software" and "campsite PMS" today describe the same thing: one system for bookings, pitches, guests, finance and statutory reporting. CampOne is both — built specifically for Swiss campsites and glamping operators.

CampOne is an all-in-one campsite management software, specifically designed for Swiss operations. From online bookings to pitch management to HESTA reports — everything in one platform.

CampOne is suitable for campsites of any size — from small operations with 10 pitches to large campsite groups with multiple locations.

No. CampOne is designed to be set up and used without IT expertise. We support you during onboarding.

Yes, you can upgrade or downgrade at any time. When upgrading, the difference is calculated pro-rata.

We accept credit cards (Visa, Mastercard), TWINT, bank transfer and LSV/direct debit.

No. All plans include free onboarding. For Enterprise customers, we offer on-site training on request.

All data is hosted exclusively in Switzerland — in certified data centres meeting the highest security standards.

Yes. CampOne meets all requirements of the new Swiss Data Protection Act (nDSG) and the GDPR.

You have 90 days after cancellation to export all data. After that, it is securely deleted in accordance with the nDSG.

Yes, through our Channel Manager add-on module you can connect Booking.com, Google Hotels and other OTAs.

Yes. From the Professional plan, HESTA guest reports are created automatically and can be submitted directly.

Yes, our entire support is available in German, French and Italian. Enterprise customers receive a dedicated contact person.

CampOne is optimised as a responsive web app and works on any device — smartphone, tablet and desktop. A native app is planned.